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Go Holidays (“Company” / “us’ / “we” / “our”) believes that customers/users (“you” / “your”) who books or looks for any services at www.goholidays.in (“Websites”) has the right to know about the Privacy Policy that is followed by us. We value the right to your privacy. This Privacy Policy will elucidate our practice of handling and securing your Personal Data (defined hereunder) by us and our subsidiaries and affiliates. This Privacy Policy shall be applicable to any and all persons who -
In order to ensure that you are provided with the best services in furtherance of our contract, we may have to share your Information with the parties set out below
This Privacy Policy does not cover the privacy policy, data protection or any other similar policies and practices of third party individuals / organizations /entities including without limitation Franchisees, Owners, Business Partners, Third Party Service Providers, app developer, app provider(s), social media platform provider(s), operating system provider(s), wireless service provider(s) or device manufacturers (hereinafter collectively referred as “Third Party Entities”). Kindly note, reference to Third Party Entities in any Online Sales Channels or Offline Sales Channels must not be construed or deemed, under any circumstances, to be an endorsement of such Third Party Entities by us. We have no control over, any Third Party Entities’ collection, use and disclosure of your Personal Data and hence we cannot be held responsible / liable for the same.
Third parties advertise on our Site. We do not share any Personal Data about you with these advertisers unless you give us permission to do so, separate from any permission you provide during the Member registration process. These advertisers may seek to use cookies and pixel tags to track Session Data about the ads you have seen and types of things in which you appear interested. These advertisers may also use combined information about your visits to our Site and other sites in order to provide advertisements about related goods and services that may be of interest to you. When you click on one of these advertisers' links, you are leaving our Site and entering another site. We are not responsible for such third party's sites. You should carefully review the privacy statements of any other site you visit, because those privacy statements will apply to your visit to that site, and may be very different from our policy.
In addition to us protecting your Information, you can also protect your Information if you take reasonable measures to protect the same, such as but not limited to - (i) Choose strong passwords and change them regularly (ii) at all times ensure that your booking references and passwords are kept confidential and ensure that you do not share them with anyone else; (iii) do not use your same password for multiple accounts (iv)if you are a registered user then you must ensure that you log out after each session; (v) in case you suspect that your password or booking reference has been compromised or if someone may have accessed your account, then you must immediately inform us; (vi) keep your devices protected by ensuring that you’re using the latest version of your operating system and have suitable anti-virus software, if applicable; and (vii)stay away from any and all fraudulent emails.
Yes, you can withdraw your consent to receiving marketing material or other communications from us, either generally or in any particular way, at any time by e-mailing us at accounts@goholidays.in or you can telephone us.
Yes, you can ask us to review, correct, update, suppress, restrict or delete your Personal Data under certain circumstances, for example where you have withdrawn your consent to further marketing material where the data in question has only been processed for this purpose. In case you want to review, correct, update, suppress, restrict or delete your Personal Data and / or want a copy of your Personal Data then you will have to contact The Data Protection Officer by writing to him at accounts@goholidays.in.
If you believe this is the case, please tell us by e-mail as soon as possible. We will rectify the problem within 1 month or within 3 months if the rectification request is complex.
Minors (as defined under the laws of their jurisdiction or residence) are not eligible to register for, use, or Purchase the Products or Services available on our Online Sales Channels. We do not knowingly collect Personal Information from any Minor, and will not use any such Information if we discover that it has been provided by a Minor.
Our registered office is based in India. However, we are a global company and we provide our Services globally. We have partnered with various Third Party Service Providers across the globe as well. Under such circumstances, sharing Information across borders is essential for us to ensure that you are provided with high quality Services wherever you travel. Hence, subject to applicable laws, we will share/transfer your Information with entities and Third Party Service Providers in countries where data protection standards may differ from those in the country where you reside. However, we take all necessary measures to ensure that your Information is adequately protected and used in accordance with the applicable laws of that country including but not limited to relying on any appropriate cross-border transfer solutions which may include EU-US Privacy Shield Framework.
If you have any complaint about the way in which your personal data has been dealt with, please let us know by e-mail to accounts@goholidays.in. We will investigate and respond to you as soon as we reasonably can. If you remain dissatisfied, you may complain to the Data Protection Officer.